Open Source Tech Stack
I've been putting together a list of software applications that would be suitable for MSPs to support as part of a tech-stack that's purely open source. Contributions are welcomed (contact…
Defining your Company Values
“Find the right person for your company, and put them into the right role” - Great advice - hopefully, you’ve come across it before. Unsurprisingly, many companies have problems putting…
Getting the best use out of your Managed Service Provider (MSP)
I've run an MSP for nearly 20 years, I've seen what companies do to get the best out of their MSP and what companies get the worst. As a business…
15-Point Exit Plan Checklist: How to Maximize Your Business Value and Plan Your Exit Successfully
If you haven't already, please check out our article on the importance of Business Exit Plans. Set your exit goals: What does your exit from the company look like? How…
Exit Plans: Why Every Business Owner Needs One and How to Get Started
As a business owner, you've likely invested countless hours, resources, and energy into growing your company (remember those 60-hour weeks?). However, there may come a time when you need to…
9 tips for Managers
Delegation needs trustYou hired someone to do a job. So let them do it! Let them make a mistake so they can learn from it!Your job is to support them…
Structuring for accountability
If your goal is to build a company that can operate smoothly without you, you’ll need a great team all working together towards a clear common goal. The four structuring…
Team Personalities
Humans are complex beasts. If you manage everyone as you’d want to be managed, you’re in for a nasty surprise. A few years ago, I had the pleasure of meeting…
Why you should plan 10 years ahead
Where do you want to be in 10 years? It may seem fetched to ask that, but long-term planning helps a company (and to some extent, an individual) to shape…
The reverse sales funnel
How much should you be spending on your sales and marketing activities? How much time, money or effort? You’ve probably seen the familiar graphic of the sales funnel - with…